Trade LexiPro 24 Trading App - Empowered by Trade LexiPro 360 (5.0)

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Frequently Asked Questions

Why is personal information required for account verification?

Collecting specific documents to ensure each account's adherence to regulatory standards is crucial. This process helps prevent fraud and identity theft, thereby fully safeguarding your information. You can either upload your documents through our secure website or forward them to us at [email protected]. For further details about our verification process, click here.

What documents do I need to complete my account verification on Trade LexiPro 24?

For initiating trading and pulling out funds, the following documents are needed:
A clear scan or photo of a government-issued ID (like an ID card or passport).
A recent proof of residence such as a utility bill, phone bill, or bank statement.

If you are topping up your account with a credit card, remember to include:
Photos or scanned copies of both the front and back of your card.

Uncover more information about our authentication requirements here.

What should be shown on my state-issued identification card?

Ensure that your government-issued ID is clear and easily decipherable, showing your full name, ID number, photo, and expiration date. Confirm that the ID is valid and does not have an expiry date within the next three months.

What details are required for my proof of residence (utility bill)?

Your residency confirmation document should display your name, address, the billing date, and the data regarding the issuing company. The age of this document should not exceed six months.

What kinds of identification are acknowledged as valid government-issued IDs?

These are recognized as legitimate IDs issued by the government:
Passport (from any country)
National ID card (from any country)

Which documents are valid to verify residential address?

The below mentioned documents are accepted as evidence of residency:
- Landline phone bill
- Home internet bill
- Water charges bill
- Electricity bill or receipt
- Gas payment bill
- Bank statement with full address

What is the meaning of an investor questionnaire?

As per our regulatory obligations, we ask our customers to complete a brief investor questionnaire. This allows us to assess your financial knowledge, skills, and history, subsequently aiding us in tailoring your trading experience and offering appropriate support.

What are the standards for being a professional client?

A professional client holds the understanding and expertise to make informed investment decisions and grasp the associated risks.

What defines a retail customer?

A person not meeting the standards for a professional client or eligible counterparty is referred to as a retail client. Retail clients are awarded the highest level of protection.

Why was my account put on hold because of unverified status?

If you fail to complete the verification process within the set deadline, your account will be suspended in line with regulatory requirements. We are accountable for this as per regulatory norms. Your account will be reactivated once you submit, and we confirm, the necessary documents. For more information on verification, click here.

Banking FAQs

What currencies can I use with my Trade LexiPro 24 account?

Starting a trading account with Trade LexiPro 24 doesn't require an upfront deposit. However, to begin trading and gain full access to our educational resources and premium services, your account should be topped up with at least $250.00.

What are the available deposit options?

Different techniques can be used to deposit money into your trading account, including major credit cards, e-payment systems, and bank transfers.

Is it necessary to make a deposit for account setup?

Initiating your trading account necessitates no deposit. Nonetheless, to begin trading and gain access to our extensive educational resources and professional services, a mandatory minimum deposit of $250.00 is required.

What's the minimum withdrawal amount?

For credit/debit cards and e-wallets, withdrawals necessitate a minimum of $50.00, whereas wire transfers demand $100.00.

What is the time needed to process a withdrawal request?

Typically, it requires 3 to 5 business days to handle withdrawal requests. The time it takes for the funds to appear in your bank account might vary since it is contingent on the processing periods of your bank and credit card provider.

What is the procedure to withdraw money from my account?

Initiate the withdrawal of funds by signing into your account and heading towards the trading platform. Click your profile name and select 'Withdrawal.' Enter the sum you wish to withdraw (at least $100 for wire transfers, $50 for other techniques), and confirm by selecting 'Withdraw.' You will be contacted to complete the transaction. Post processing, which usually takes 3-5 business days, the funds will become available.

What payment methods are acceptable for withdrawals?

Withdrawals are refunded through the initial payment method used for your deposit. For example, if a Mastercard was utilized for deposit, your first withdrawal amount (up to the deposited sum) will be returned to that identical Mastercard. Additional profits can be withdrawn via any of our approved payment methods that you find most convenient.

What expenses are associated with trading platforms?

Expenses vary significantly across platforms, including spreads, commissions, withdrawals, inactivity, and overnight financing fees. Understanding a platform's fee structure before registration is crucial for grasping the total trading cost.

Trade LexiPro 24 functions with complete openness, devoid of hidden fees or commissions. Account plan information is fully revealed during the choice process.

Is my earnings liable to tax?

Your tax obligations vary according to the tax laws in your country of residence. Trade LexiPro 24 does not assume any liability for tax responsibilities. It's up to you to understand your tax needs, accurately report your transactions and income, and pay any due taxes.

Basic Trading FAQs

What is the meaning and purpose of a demo account?

A demo account offers an opportunity to practice trading using virtual money, eliminating the risk of actual financial loss. This serves as an excellent way to familiarize yourself with the platform's features and refine your trading strategies before transitioning to a live account.

What types of assets can be traded on a platform?

Most trading platforms offer the chance to deal in a variety of assets like stocks, Forex, commodities, indices, and CFDs (Contracts for Difference). The range of assets available may vary based on the platform. Explore over 1,000 asset variations with Trade LexiPro 24.

What does the term investment amounts signify?

The funds allocated to trades can be adjusted and tailored to your unique trading strategy. These funds influence both the payout percentages and the potential return on investment, offering you the possibility to modify them according to your preferences and prevailing market conditions.

What does the term underlying financial assets mean?

Your trades' values are based on underlying financial assets. These include stocks, commodities, indices, and currency pairs. Even if you don't own these assets directly, their value is connected to the current market price at the time of your trade. The primary asset categories are as follows:

- Stocks including Apple, Nvidia, Facebook
- Indexes such as DAX30, Dow Jones, NASDAQ
- Forex pairs like USD/EUR, USD/GBP, EUR/CHF
- Different commodities such as wheat, coffee, oil, gold

What is represented by the prices/rates shown?

The displayed prices correspond to the immediate buy and sell rates of underlying assets. These rates reveal the average prices observed on global economic exchanges, updated based on information from various sources.

What do the colors of the bid and ask rates represent?

The color representation of ask and bid rates indicates the variation in the current price compared to the previous rate. Green is typically associated with a price rise, whereas red indicates a decrease.

How do trade signals operate?

Trading signals act as recommendations or alerts, suggesting the optimal times to buy or sell an asset, in accordance with various market indicators. These signals can be generated by experienced traders or computerized trading systems. As a result, they simply supply data and propose suggestions, without guaranteeing a successful trade. The decision to follow this suggestion in a particular circumstance or not, is entirely up to you.

Why can't I execute a trade?

Lack of adequate funds for a trade will hinder you from setting the position. Check your trading account balance to ensure you have the necessary margin.

What are the limitations on trading volumes?

The minimum and maximum trade values can fluctuate based on the asset class, the margin that's available, and the type of your account. These boundaries are set to accommodate different trading strategies and account setups.

Where can one find the trading hours for assets?

In the Asset Index, you have the opportunity to explore trading hours, as well as their expiration times and additional information.

What is the meaning of order execution?

The process of order execution involves placing and fulfilling your trading request. The volatile characteristic of market prices means that not every request can be fulfilled as expected. The order execution tool matches your trade with the markets and establishes the price at which the transaction will be conducted, ensuring that your request aligns with the current market conditions.

Are trading platforms secure?

Reputed trading platforms implement advanced security measures such as SSL encryption, two-factor authentication (2FA), and separate accounts to protect users' financial and personal information. Always examine the platform's security protocols and compliance with regulations. At Trade LexiPro 24, we place the highest importance on the security of your personal data and trading results.

Commonly Asked Queries - General

What is the definition of a trading platform?

Trading platform, a software application utilized by traders for executing trades, managing market movements, and handling their trading accounts. Such platforms, like Trade LexiPro 24, conventionally offer real-time quotes, charting tools, news alerts, and other utilities that facilitate trading.

How can I choose the most appropriate trading platform?

When choosing a trading platform, consider factors such as user interface, the variety of available trading tools, charges and fees, regulatory status, safety protocols, customer support, and the availability of educational materials. It could be beneficial to check out ratings and feedback from other users.

Can I use a trading platform on my mobile device?

Indeed, most modern trading platforms offer mobile applications for both iOS and Android devices, allowing traders to manage their accounts and conduct trades on the go. With Trade LexiPro 24, you get the convenience of trading from any device you prefer.

What kind of customer support is offered?

Many trading platforms utilize different channels like live chat, email, and phone to deliver customer support. There are even platforms that offer round-the-clock help in several languages to cater to a global clientele. Trade LexiPro 24 is an example of such a platform.

Learning Related FAQs

Do trading platforms offer educational resources?

Multiple trading platforms offer educational resources, including video tutorials, webinars, e-books, articles, and demo accounts. These tools are designed to help traders improve their knowledge and trading skills. We are dedicated to providing a comprehensive Learning Center that's valuable for beginners as well.